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Operational
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Degraded Performance
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Partial Outage
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Major Outage
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Under Maintenance
Investigating - Customers are expecting delays
Aug 06, 2026 - 06:52 UTC
Aug 06, 2026 - 06:52 UTC
Update - The engineering team is observing slow DB2 performance in Demo. Even after clearing cart items for user 225414, the same API call still takes 55 seconds to complete.
Aug 12, 2026 - 12:03 UTC
Aug 12, 2026 - 12:03 UTC
Monitoring - We are awaiting final confirmation from the customer before proceeding with formal incident closure.
Aug 12, 2026 - 12:02 UTC
Aug 12, 2026 - 12:02 UTC
Update - The product team has confirmed that the issue (data generator is still failing on all part order creation ) still appears to be related to checkout page latency lag/performance issues and should be considered unresolved at this time.
Aug 12, 2026 - 12:02 UTC
Aug 12, 2026 - 12:02 UTC
Investigating - The shopping cart appears empty and shows a loading spinner for an extended period.
Aug 12, 2026 - 12:02 UTC
Aug 12, 2026 - 12:02 UTC
Update - Asset Uptime is down on Production environment.
Aug 12, 2026 - 12:04 UTC
Aug 12, 2026 - 12:04 UTC
Investigating - Asset Uptime is down on Production environment. This impact all AU users.
Aug 12, 2026 - 12:03 UTC
Aug 12, 2026 - 12:03 UTC
Monitoring - A data fix has been deployed to the production environment and is currently undergoing internal testing.
Aug 12, 2026 - 12:05 UTC
Aug 12, 2026 - 12:05 UTC
Identified - It has been confirmed that the Asset Uptime Mayo Clinic feed is now up and running. However, we are observing additional data issues, specifically that operational assets are being displayed as hard down.
The engineering team is currently investigating whether this is a side effect of the recent fix or a new issue.
Aug 12, 2026 - 12:05 UTC
The engineering team is currently investigating whether this is a side effect of the recent fix or a new issue.
Aug 12, 2026 - 12:05 UTC
Investigating - The Mayo Clinic data feed has not been updated since March 16. As a result, there are Work Orders and Work Order updates not present in the UI application.
Aug 12, 2026 - 12:05 UTC
Aug 12, 2026 - 12:05 UTC
PS.Com
Degraded Performance
PF Web
Operational
SupplierPro.com
Operational
PartsSource.com
Operational
Visual Analytics
Operational
Command Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.