Orders are not being processed
Investigating - Customers are expecting delays
Aug 06, 2026 - 06:52 UTC
Demo, Shopping Cart is no loading, Highest:107698
Update - The engineering team is observing slow DB2 performance in Demo. Even after clearing cart items for user 225414, the same API call still takes 55 seconds to complete.
Aug 12, 2026 - 12:03 UTC
Monitoring - We are awaiting final confirmation from the customer before proceeding with formal incident closure.
Aug 12, 2026 - 12:02 UTC
Update - The product team has confirmed that the issue (data generator is still failing on all part order creation ) still appears to be related to checkout page latency lag/performance issues and should be considered unresolved at this time.
Aug 12, 2026 - 12:02 UTC
Investigating - The shopping cart appears empty and shows a loading spinner for an extended period.
Aug 12, 2026 - 12:02 UTC
Asset Uptime is down on PROD, Highest:117117
Update - Asset Uptime is down on Production environment.
Aug 12, 2026 - 12:04 UTC
Investigating - Asset Uptime is down on Production environment. This impact all AU users.
Aug 12, 2026 - 12:03 UTC
Production, Mayo Clinic - Asset Uptime/CMMS Feed Down, Highest:111371
Monitoring - A data fix has been deployed to the production environment and is currently undergoing internal testing.
Aug 12, 2026 - 12:05 UTC
Identified - It has been confirmed that the Asset Uptime Mayo Clinic feed is now up and running. However, we are observing additional data issues, specifically that operational assets are being displayed as hard down.
The engineering team is currently investigating whether this is a side effect of the recent fix or a new issue.
Aug 12, 2026 - 12:05 UTC
Investigating - The Mayo Clinic data feed has not been updated since March 16. As a result, there are Work Orders and Work Order updates not present in the UI application.
Aug 12, 2026 - 12:05 UTC
Uptime over the past 90 days. View historical uptime.
PS.Com Degraded Performance
PF Web Operational
SupplierPro.com Operational
PartsSource.com Operational
Visual Analytics Operational
Command Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

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